Insurance Claims Assistant
Job Description
· Sort and prepare documents for imaging/indexing correctly and accurately. Develop and maintain a strong working knowledge of all equipment, software applications and systems used in support of the position/duties
· Sort and distribute all forms of incoming mail. Prepare and process outgoing mail.
· Monitor and respond to workflow questions.
· Process incoming recovery/overpayment checks per department standard and reconcile on daily basis.
· Proactively communication with customers and clients via telephone, e-mail, or regular mail.
· Accept, handle and place telephone calls per department schedule. Maintain solid customer relationships by handling questions and concerns in a timely, accurate and professional manner. Research and trouble shoot customer problems.
Job Types: Full-time, Temporary
Salary: $20.00 per hour
Schedule:
- Monday to Friday
Work setting:
- In-person
- Office
Ability to Relocate:
- Westbrook, ME: Relocate before starting work (Required)
Work Location: In person
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