Patient Care Coordinator-

South Portland, ME | TempToFT

Post Date: 10/04/2017 Job ID: 1161069 Industry: Admin/Clerical Pay Rate: $17.00/hour
  • Answer phones and assess basic, moderate and/or complex clinical patient calls in a fast paced call center environment
  • Ability and willingness to provide excellent customer service to patients, colleagues and vendors
  • Ability to utilize call center agent phone system
  • Refill prescriptions according to standard protocol
  • Provide test results according to standard protocol
  • Provide patient education under provider s direction
  • Monitor telephone inquiries within EMR
  • Assess and prioritize patient needs via patient portal inquiries
  • Fulfill clerical responsibilities which may include:
  • Obtaining lab/x-ray reports
  • Hospital notes
  • Referral information
  • Completing forms/requisitions as needed
  • Schedule appointments
  • Provide general information for patients as needed
  • Proficiency with Windows based computer applications
  • Accurate transcribing skills
  • Excellent typing and accurate documentation of patient encounter
  • Flexibility and willingness to work as a team member
  • Able to prioritize and handle multiple tasks
  • Excellent professional judgment, phone skills and decision making ability
  • Other responsibilities as directed by coordinator or manager

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