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Scheduling Specialist

Portland, ME

Posted: 01/26/2024 Employment Type: TempToFT Industry: Healthcare Pay Rate: $18hr+

Job Description

This position is responsible for performing appointment scheduling for a high-volume multi-physician specialty care practice, including coordination of surgeries, and/or surgical procedures.

Primary Responsibilities

  • Schedules, reschedules, confirm and cancel patient appointments according to established protocol and using judgment.
  • Coordinates appointments between offices and hospital. Obtains specific patient information to ensure accurate scheduling.
  • Greets and assists all patients in a prompt, courteous and professional manner. Checks patients in and confirms demographic and billing information, updates information in database. Checks out patients, ensuring charge slips are completed; collects co pays and other payments as necessary and submits appropriate documents to billing in a timely manner.
  • Answers telephone assisting caller directly when possible; screens call and takes detailed messages and distributes messages timely.
  • Prints, copies and distributes appointment schedules. Works closely with clinical staff on a daily basis to identify and resolve problem areas with scheduling and patient flow.
  • Processes all incoming faxes.
  • Prepares patient charts, ensuring that all relevant medical information is available, including medical records and diagnostic studies from other offices/facilities.

Meet Your Recruiter

Jordan Wood
Payroll

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