Medical Assistant

South Portland, ME 04106 | TempToFT

Post Date: 03/13/2018 Job ID: 1198429 Industry: None Pay Rate: $17.50/hour
SEND RESUMES DIRECTLY TO: dpoulin@springbornstaffing.Com

Answer phones and assess basic, moderate and/or complex clinical patient calls in a fast paced call center environment
Ability and willingness to provide excellent customer service to patients, InterMed colleagues and vendors
Ability to utilize call center agent phone system
Refill prescriptions according to standard protocol
Provide test results according to standard protocol
Provide patient education under provider s direction
Monitor telephone inquiries within EMR
? Assess and prioritize patient needs via patient portal inquiries
Fulfill clerical responsibilities which may include:
? Obtaining lab/x-ray reports
? Hospital notes
? Referral information
? Completing forms/requisitions as needed
? Schedule appointments
Provide general information for patients as needed
Proficiency with Windows based computer applications
? Accurate transcribing skills
? Excellent typing and accurate documentation of patient encounter
Flexibility and willingness to work as a team member
Able to prioritize and handle multiple tasks
Excellent professional judgment, phone skills and decision making ability
Other responsibilities as directed by coordinator or manager

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