Patient Care Coordinator-

South Portland, ME 04106 | TempToFT

Post Date: 01/18/2018 Job ID: 1161069 Industry: Admin/Clerical Pay Rate: $17.00/hour
  • Answer phones and assess basic, moderate and/or complex clinical patient calls in a fast paced call center environment
  • Ability and willingness to provide excellent customer service to patients, colleagues and vendors
  • Ability to utilize call center agent phone system
  • Refill prescriptions according to standard protocol
  • Provide test results according to standard protocol
  • Provide patient education under provider s direction
  • Monitor telephone inquiries within EMR
  • Assess and prioritize patient needs via patient portal inquiries
  • Fulfill clerical responsibilities which may include:
  • Obtaining lab/x-ray reports
  • Hospital notes
  • Referral information
  • Completing forms/requisitions as needed
  • Schedule appointments
  • Provide general information for patients as needed
  • Proficiency with Windows based computer applications
  • Accurate transcribing skills
  • Excellent typing and accurate documentation of patient encounter
  • Flexibility and willingness to work as a team member
  • Able to prioritize and handle multiple tasks
  • Excellent professional judgment, phone skills and decision making ability
  • Other responsibilities as directed by coordinator or manager

Not ready to apply?

Send an email reminder to:

Share This Job:

Related Jobs: