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Personal Line Account Manager
ME US
Job Description
Two positions - Rumford and Pittsfield locations for licensed P/L candidates. Hybrid schedule after 6 months available.
The Personal Lines Account Manager works to maintain a high level of customer service to retain established accounts and to solicit new business as opportunity presents itself.
ESSENTIAL DUTIES AND RESPONSIBILITIES
The essential functions include, but are not limited to the following:
- Maintaining a professional connection between clients, the agency and company underwriter.
- Review and process mail using personnel and procedures in place for support.
- Respond to daily telephone calls and requests for: ID cards, Binder, BOR, cancellations and reinstatements.
- Request policy amendments.
- New business and policy renewal marketing. This includes preparation of application, rating and forwarding to designated companies, for the correct placement and coverages for each risk. Information is then communicated to the insured or prospective client.
- Preparation of new business or renewal proposals as needed.
- Communicate quotes to customers regarding policies, costs, consequences, and obligations.
- Keep records of client activity documenting file with details for follow up.
- Check monthly renewal list which includes review of renewal policies, making any changes on coverages as appropriate. This also includes follow up to company for any policies not received by renewal date.
- Process invoices to client.
- Work with Accounting Department regarding insureds’ billing and account current.
- Performing other duties as assigned
Job Types: Full-time, Permanent
Benefits:
- 401(k) matching
- Dental insurance
- Disability insurance
- Flexible schedule
- Health insurance
- Paid time off
Supplemental Pay:
- Bonus opportunities
Work Location: In person
Meet Your Recruiter
Deb Jabine
Vice President & Senior Recruiter
Fifteen years ago, Deborah learned that exceptional recruiting isn't about the quantity of candidates presented—it's about the quality of matches made through meticulous assessment and genuine partnership. With her CPC certification and unwavering commitment to excellence, she's successfully delivered over 800 strategic hires while maintaining an impressive 92% client satisfaction rate across diverse industries. Rather than following the typical "headhunter" approach, she's built her practice around authentic client partnerships. Deborah's thorough methodology includes meeting every candidate face-to-face and conducting comprehensive assessments, a method that has reduced clients' average hiring cycles by 35% while dramatically increasing new hire quality and retention.
Her diverse industry experience spans law, financial services, and beyond, but she's particularly effective in legal and accounting sectors where her background provides invaluable insight into firm dynamics and technical hiring requirements. What drives her exceptional client service is a genuine investment in long-term success, treating every search as a strategic partnership rather than a simple transaction. When she's not delivering perfect-fit candidates, you'll find this dedicated professional hitting Maine's running trails with the same persistence and endurance she brings to finding your ideal hire. Deborah spends her free time enjoying her family and a coastal lifestyle, which includes swimming in the ocean from April to October!
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