Customer Service Representative

Farmington, ME

Posted: 09/17/2024 Employment Type: DirectHire Industry: Professional Services Pay Rate: $14.90-$15.18/ Hour

Job Description

Job Summary

As a Customer Service Representative, you will be the first point of contact for customers, providing assistance, resolving inquiries, and ensuring a positive customer experience for small businesses.

  • Maintaining a professional connection between clients, the agency and company underwriter.
  • Review and process mail using personnel and procedures in place for support.
  • Respond to daily telephone calls and requests for: ID cards, Binder, BOR, cancellations and reinstatements.
  • Request policy amendments.
  • New business and policy renewal marketing. This includes preparation of application, rating and forwarding to designated companies, for the correct placement and coverages for each risk. Information is then communicated to the insured or prospective client.
  • Preparation of new business or renewal proposals as needed.

Qualifications
- Previous experience in customer service or a related field
- Proficiency in using office software and computerized systems

Direct hire , excellent benefits.

Job Types: Full-time, Temporary

Pay: $14.90 - $15.18 per hour

Benefits:

 

  • 401(k)
  • Dental insurance
  • Flexible schedule
  • Health insurance
  • Paid time off
  • Vision insurance

 

Shift:

 

  • Day shift

 

Experience:

 

  • Customer service or other related: 2 years (Required)

 

Work Location: In person

Meet Your Recruiter

Deb Jabine
Vice President & Consultant

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About Farmington, ME

Ready to embark on a new career adventure in Farmington, Maine? Nestled in the heart of the scenic state, this picturesque town offers a perfect blend of small-town charm and big-city opportunities. With its stunning views of the nearby Sugarloaf Mountain, vibrant arts scene at the Emery Community Arts Center, and delectable Maine lobster dishes at local eateries like The Homestead Kitchen, Farmington is sure to captivate both nature lovers and food enthusiasts alike. From exploring the trails at Titcomb Mountain to catching a show at the historic Nordica Auditorium, there is no shortage of things to see and do in this enchanting region. Browse our job listings now and discover all that Farmington, Maine has to offer for your career growth!