Customer Service Representative
ME US
Job Description
As a Customer Service Representative, you will be the first point of contact for customers, providing assistance, resolving inquiries, and ensuring a positive customer experience for small businesses. This is a salaried position and company will train.
- Maintaining a professional connection between clients, the agency and company underwriter.
- Review and process mail using personnel and procedures in place for support.
- Respond to daily telephone calls and requests for: ID cards, Binder, BOR, cancellations and reinstatements.
- Request policy amendments.
- New business and policy renewal marketing. This includes preparation of application, rating and forwarding to designated companies, for the correct placement and coverages for each risk. Information is then communicated to the insured or prospective client.
- Preparation of new business or renewal proposals as needed.
Qualifications
- Previous experience in customer service or a related field
- Proficiency in using office software and computerized systems
This is an hourly position. Will train in procedures . Great position for a candidate with previous service related skills - like teller or customer associate . Great company, excellent benefits.
Job Type: Full-time
Benefits:
- 401(k)
- Dental insurance
- Flexible schedule
- Health insurance
- Paid time off
Shift:
- Day shift
Work Location: In person
Meet Your Recruiter
