Front Desk Operations

Portland, ME

Posted: 09/13/2023 Employment Type: DirectHire

Job Description

Receptionist – Front Desk Operations

  • Efficiently and pleasantly answer and direct all inbound telephone calls.
  • Greets clients/carrier marketing reps/vendors ensuring all office visitors receive timely customer service with the appropriate branch staff.
  • Ensuring all office communal areas remain tidy and fully stocked
  • Responsible for branch mail, including opening, organizing and distributing inbound mail, logging into agency management system and/or scanning to appropriate department staff member(s); and collecting and stamping outgoing mail and coordinating pickup and drop off for the same.
  • Managing voice mail and incoming fax inbox(s) and routing emails to the correct recipient(s).
  • Provide primary back-up for Receptionist II as needed.
  • Special projects as assignment by Manager.

Requirements:

  • Bachelor’s degree in business administration or related field (or equivalent experience).
  • Strong ability to multi-task and maintain a positive demeanor.
  • Ability to work well independently as well as within a Team
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