Healthcare Customer Service Representative

Portland, ME

Posted: 11/26/2024 Employment Type: TempToFT Industry: Admn Support Pay Rate: $19hr

Job Description

We are seeking candidates with strong customer service or entry-level administrative experience to join our largest healthcare client in Maine. This is a GREAT opportunity for candidates seeking a rewarding administrative position within healthcare with a fantastic, supportive team and room for growth.

This position is a full time, Monday to Friday temporary position that would be converted to a permanent position for the right person.

**CURRENT OPENINGS IN PORTLAND, SOUTH PORTLAND, AND SCARBOROUGH**

ESSENTIAL DUTIES

1. Greets each patient as they enter the practice in a professional, caring manner and is warm in welcoming patients and vendors.

2. Performs patient check-in/check-out process with all patients. Reviews patient chart to determine what registration information is needed from the patient at time of check-in. Ensures patient records are accurate and up-to-date including patient name, address, date of injury, payer information, etc. by verifying existing information or entering updated data into the computer system.

3. Performs insurance verification as appropriate to ensure accurate billing to appropriate insurance for patient encounter(s).

4. Collects copays and outstanding balances at the time of service. Completes daily payment reconciliation.

5. Scans medical documentation into electronic health record or other document imaging system(s) as needed.

6. Maintain open communication with clinical staff to minimize interruptions to the providers’ schedules.

Job Type: Full-time

Pay: From $19.00 per hour

Expected hours: 40 per week

Schedule:

 

  • 8 hour shift
  • Day shift
  • Monday to Friday

 

Ability to Commute:

 

  • Portland, ME (Required)

 

Ability to Relocate:

 

  • Portland, ME: Relocate before starting work (Required)

 

Work Location: In person

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About Portland, ME

Discover exciting job opportunities in the vibrant Portland, Maine area! Known for its picturesque coastal charm, bustling Old Port district, and thriving arts scene, Portland is a city brimming with career possibilities and growth potential. From the renowned Portland Museum of Art to the eclectic array of seafood eateries along Commercial Street, there's no shortage of charm and culture to explore. Home to the Portland Symphony Orchestra, Portland Stage Company, and iconic Hadlock Field where fans cheer for the Portland Sea Dogs, this region offers a perfect blend of work and play. Dive into our job listings today and consider kickstarting your career in this enchanting city by the sea.