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Patient Service Coordinator
Job Description
We are seeking a detail-oriented and organized Patient Service Coordinator to join our client's healthcare team in downtown Portland, ME. This vital role involves coordinating office operations under guidance of the practice manager, maintaining provider schedules, managing complex surgical scheduling, and overseeing of special practice projects. The ideal candidate will possess at least 2+ years of prior administrative patient service experience in a busy healthcare environment, a strong understanding of medical terminology, and previous experience in either Pediatric or Primary Care settings.
This is a temp-to-hire, 12-week opportunity that would transition to an official position for the right candidate.
Duties
- Coordinate overall office operations under guidance of the practice manager
- Provide leadership/facilitation for quality and practice improvement
- Maintain/update provider schedules for both practice and hospital obligations
- Management of more complex scheduling duties, including surgical scheduling
- Perform electronic health system template management
- Oversee special projects and improvement initiatives
Job Requirements
Qualifications
- Education: High school diploma or GED preferred
- 2+ years of prior experience in a medical setting required
- Knowledge of medical terminology required
- Strong organizational skills with attention to detail
- Excellent verbal and written communication abilities
- Proficiency in office software and electronic health records systems
- Ability to handle multiple tasks efficiently in a fast-paced environment
This role is ideal for candidates passionate about providing exceptional patient service and playing a vital role in supporting practice operations.
Additional Information
Benefits:
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Meet Your Recruiter
Paul Farrell
Paul transitioned into recruiting in 2021 and quickly discovered it was where he was meant to be. His recruiting method: actually showing up, meeting your team in person, and truly understanding company culture before making recommendations. His background in HR revealed his natural ability to assess both technical skills and cultural fit, making him uniquely effective at solving challenging staffing needs for Maine companies. Paul challenges the misconception that agencies are merely temporary staffing services by focusing on strategic, career-level hires that drive real business results in today's competitive talent market. He sets himself apart through his refreshingly thorough, face-to-face approach—visiting workplaces, understanding team dynamics, and learning what success looks like in each environment before presenting candidates.
His recruiting strength lies in seeing staffing challenges from a hiring manager's perspective, recognizing that every open position impacts productivity. Paul's on-site visits and ability to discern company culture mean better candidate fits and significantly reduced turnover, while his patient approach ensures you only interview pre-qualified candidates who are genuinely excited about your opportunity. Currently specializing in healthcare recruitment with expanding expertise across multiple sectors, he's most excited solving staffing challenges that seem impossible. When he's not connecting clients with exceptional talent, you'll find Paul cheering on local sports teams or exploring Maine's hiking trails with the same team spirit and determination that fuel his commitment to your hiring success.
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