Patient Service Representative
Portland, ME US
Job Description
Are you seeking a rewarding administrative position within the growing healthcare industry in Maine? We have a great temp-to-hire opportunity with the largest healthcare network in Maine, offering strong benefits and exponential room for growth administratively. This is a great opportunity for candidate's looking for a "foot-in-the-door" to the healthcare industry.
This position is a temporary role that would be converted to a permanent position for the right candidate, with current openings in Portland, South Portland, and Scarborough!
ESSENTIAL DUTIES
1. Greets each patient as they enter the practice in a professional, caring manner and is warm in welcoming patients and vendors.
2. Performs patient check-in/check-out process with all patients. Reviews patient chart to determine what registration information is needed from the patient at time of check-in. Ensures patient records are accurate and up-to-date including patient name, address, date of injury, payer information, etc. by verifying existing information or entering updated data into the computer system.
3. Performs insurance verification as appropriate to ensure accurate billing to appropriate insurance for patient encounter(s).
4. Collects copays and outstanding balances at the time of service. Completes daily payment reconciliation.
5. Scans medical documentation into electronic health record or other document imaging system(s) as needed.
6. Maintain open communication with clinical staff to minimize interruptions to the providers’ schedules.
Experience:
- Prior healthcare experience is a plus, but not required
- Prior experience in office administration or customer service is required
- Professional and compassionate attitude to assist patients of the practice
Job Type: Full-time
Pay: $19.00 - $21.00 per hour
Expected hours: 40 per week
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Ability to Commute:
- Portland, ME (Required)
Ability to Relocate:
- Portland, ME: Relocate before starting work (Required)
Work Location: In person
